Any negative balance on your Account will become immediately due and payable to us, and your Account will not be closed until the relevant amount owed to us is paid in full.

If the game finishes 0-0, we will refund your stake if the bet loses. Bets placed from your Withdrawable Balance will be refunded to your Withdrawable Balance and bets placed using Bet Credits will be refunded as Bet Credits. This offer will not apply where a bet has been fully Cashed Out.

If you have deposited by PayPal, all withdrawals will be processed to the same PayPal account. bet365 will not apply any charges for withdrawals made by PayPal. The funds will be credited to you within 24 hours of your withdrawal request.

Regardless of the reason your account was restricted, the only way to get out of this restriction zone is by contacting bet365's customer support. Even if you have no idea why your account has been restricted, you should still contact customer support to get an idea so you can open it back.